Family Tree Moving was started out of a belief that you can treat customers and employees well and make a living. With this in mind, I joined forces with my business partner, Andrew Johnstone who has been in the moving business for over 11 years. Putting our experience together makes for a great team. When you think of companies with good customer service, I’m sure we all have a picture in our mind of that one company that we visit repeatedly because of the way they treat their customers. I have a few in mind and what I love about them is the fact that they treat me well and they will make things right if they mess up.
In my years in the corporate world I have worked with hundreds of customers. What I hear from them over and over again is that they want transparency and proactive communication from the companies they work with.
The same goes for employees. I have served over 800 employees in my career in Human Resources and I am completely convinced that happy employees, brings better service. Did you know there was an article out right after the World Series that stated that “employee production increased in the work place after the Astros won the World Series?” This is because people want to enjoy life, even as they work.
This is the heart behind our company. I want to recapture fun, excellent service, admitting when we are wrong and making it right, and taking good care of my employees. I have high hopes that Family Tree Moving will be a place that accomplish this.
Will you give us the opportunity to serve you? Contact us at 832-270-4449.
~ Kelli Caskey ~
CEO, Family Tree Moving